March 8, 2012

Yvette Castillo, left, talks with Dr. Ricardo Mosquera, right, during a check-up on her 18-month-old son, Jesus Carstens, at UT’s High Risk Children’s Clinic Tuesday, Feb. 28, 2012, in Houston. (Photo: Cody Duty / © 2011 Houston Chronicle)

At Epic, we have always been “believers” in care coordination. By coordinating our home care efforts with our clients’ physicians, pharmacists, payers, and other service providers we believe we can develop and implement a more comprehensive, high quality plan of care while providing the highest possible level of service. Additionally, we have always believed in providing our families with around-the-clock access to our Nursing Supervisors who can address any emergencies that arise and offer peace of mind to our families. Our instincts – combined with the positive outcomes we see with our clients – tell us this is the best way to provide care.

Medical science – and one of our clients – are now reinforcing the fact that our instincts have been right! Ongoing medical studies in Texas show that better care coordination and access to 24 x 7 medical support result in better health care for medically fragile children, peace of mind for parents and significant cost savings.

Yvette Castillo (see picture on right) is the mother of 18-month-old Jesus Carstens. Jesus is a client of Epic’s Katy office and was fortunate to be enrolled in a local clinic that is part of a study being led by the University of Texas Medical School at Houston. One of the advantages of being enrolled in the clinic is that families have unlimited access to clinic physicians and nurse practitioners. The goal of the study is to determine whether expanded access to health care and support can help chronically ill children remain healthier, reduce their time spent in the hospital, and save money. According to an article in the Houston Chronicle, “Health-care reformers often talk of better coordinating care to reduce the need for more expensive treatment later, a common-sense approach that is beginning to be borne out by research.”

For Jesus and his parents the benefits are obvious. From February 2011 – May 2011, Jesus was hospitalized three times at a total cost of almost $200,000. Since he was enrolled in the clinic in May 2011, Jesus hasn’t been hospitalized at all! Hopefully, the promising results of these studies will pave the way for more clinics and ultimately better healthcare for children like Jesus. To learn more and read the article from the Houston Chronicle, click here.