January 7, 2016

tracheotomy patientIsabella Jones is the reason why Epic Health Services of San Antonio is an extension of our family.

Isabella’s birth was a joyous event as her dad, Jason, and I began our journey as first-time parents. It was at that time on December 2, 2011 that we were told of Isabella’s health concerns. She was rushed immediately to Christus Santa Rosa Children’s Hospital of San Antonio for respiratory distress. After staying in the hospital NICU for two and a half months, Isabella got to go home for the first time.

It was an exciting, but frightening experience transitioning from the hospital to home since Isabella relied on a tracheotomy and a feeding tube to thrive. We are very grateful to Epic for assisting us over the last four years. They have provided us with competent and experienced full-time nursing care. The coordinators and nursing supervisors at Epic have always listened to my concerns and are quick to help us. We are tremendously blessed to have a strong and lasting relationship with everyone who works at Epic.

Today Isabella is breathing without a tracheotomy tube and we are anxiously waiting for her feeding tube to be removed very soon. We know that Epic cares because they show Isabella compassion, respect, and dignity that all angels deserve. A special thanks to our present and past Epic nurses David, Gilbert, Karen, and Mireya for dedicating their time, love, and compassion and making Isabella’s health their top priority.

Sincerely,

Melody Bodner, Isabella’s Mom